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CRM Evaluation Center

Nov 25, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Latest Development on Epicor's Trying The Divestiture Tack ( Pages)
by P.J. Jakovljevic
Jun 5, 2001 Abstract : Even as TEC analyzed Epicor's sale of its Impresa for MRO division, Epicor announced the sale of its Platinum for Windows (PFW) product line. Plagued by depleted revenues and continued hefty losses amid a difficult market situation, Epicor is trying to pull some other beleaguered competitors' trick - the sale of non-core parts of the business.
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Point of Sale: To Stand Alone or Not? ( Pages)
by Caroline Lam
Apr 10, 2006 Abstract : When selecting a point of sale (POS) solution, users have a choice between stand-alone solutions and integrated solutions. They should first evaluate core and non-core components of POS systems, and assess the strengths and weaknesses of best-of-breed and integrated approaches.
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Microsoft Retail Systems ( Pages)
by Caroline Lam
Aug 31, 2006 Abstract : Microsoft Point of Sale and Microsoft Retail Management System provide a complete point of purchase solution suite for small and midsize specialty retail businesses. Released in 2005, Microsoft Point of Sale has enabled Microsoft to further penetrate the retail market.
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Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology ( Pages)
by Dave Stein and Al Case
May 23, 2006 Abstract : Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some solutions.
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Case Study: Community College Embarks on Financial Reporting System Implementation ( Pages)
by Lyndsay Wise
Dec 8, 2006 Abstract : The Nova Scotia Community College (NSCC) implemented Business Objects to create a financial reporting system that would run in real time, as opposed to taking weeks to generate reports. However, the NSCC environment presented its own unique set of challenges.
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InsideOut Makes Firewall Reporting Useful ( Pages)
by Brien Posey
Dec 17, 2001 Abstract : Firewall logs can be cryptic and very difficult to analyze. There are a number of firewall reporting products on the market that attempt to address this problem, however one particular product recently caught our attention.
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J.D. Edwards Teams with FRx Software to Improve Reporting Solutions ( Pages)
by M. Reed
Jan 14, 2000 Abstract : J.D. Edwards recently announced support for financial reporting solutions from FRx Software. This software makes it possible to consolidate information from multiple databases, platforms, and servers to provide a complete financial picture.
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Microsoft Joins XML Specification Committee for Financials ( Pages)
by M. Reed
May 2, 2000 Abstract : Microsoft (NASDAQ: MFST) has joined the Extensible Business Reporting Language (XBRL) committee to help launch an XML-based standard for translating financial reports between applications. Formerly known as the Extensible Financial Reporting Markup Language (XFRML), the language should allow companies to use the Internet to exchange financial reports.
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Sterling Software Sees the Light with Eureka:Intelligence ( Pages)
by M. Reed
Nov 17, 1999 Abstract : Sterling Software, Inc. (NYSE: SSW) announced general availability today of its new EUREKA:Intelligence product, a 100% Java, Web-Based Integrated, Query, Analysis and Reporting tool that allows users to easily query, manipulate and format data for personal or shared use. EUREKA:Intelligence is suited for large, distributed organizations that require general purpose analyses reporting requirements for a large portion of business users.
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